Service Department
Technician stats, month to date
Settings
Changes preview here. TVs update only after Save.
Files
Reports load on their own. Drop a CSV here only to fill a missed day.
- TCC by tech (
tcc_by_tech_…csv) → inspections, video, photos, ASR, ROs - TCC by RO (
tcc_by_ro_…csv) → sent to customer - CDK flagged hours → hours by pay type + date → pace, mix, days missed
Match CDK columns
One pay-type column, or one hours column per type. Date column → days missed + "stats through".
Month
Template
Board layout. Previews instantly.
Style
Colors: background + accent.
Font
Headings, names, numbers.
Text size
Bigger text = fewer techs per slide.
Slides
TV rotates through slides that are On, top → bottom. ▲▼ = order. Seconds = time on screen (min 10). Custom text slides are made on the manager site and play after these.
| Order | Slide | Shows | On | Sec |
|---|
Custom slides
Your own text and picture slides. They play on the TV after the slides above and show as windows in the tech app. Changes here save right away (no need to press Save).
Stats shown
Unticked stats leave the cards, box score and rating.
Gravy work
Gravy = Lube + Maintenance + Wear hours ÷ all flagged hours (Op codes tab).
Pay types
CDK pay-type code → what it counts as. Add every warranty code (WPP, WP, WHPP…) as Warranty. Empty list = built-in guesses (CP*, W*, ISP, INT).
| CDK code | Counts as |
|---|
Op codes
Comma separated. Prefix match: LOF = LOFROT. Empty = built-in list.
MVP
Targets
Mode ?
Per-stat cap ?
| Stat | Cap % | Red below % |
|---|
Now
Goals
Drag = monthly goal. All bars share the shop goal. Blank goal = even share of what's left.
Roster
On board = shows on TV. Blank goal = even share. TCC name auto-fills after import — fix if wrong.
Logins
Tech = board only. Manager = board + settings. Saves instantly (admin key needed).
| Username | Role | Created |
|---|
TV screens
One link per TV. Open it once → signed in 1 year. Revoke = locked out now.
| Screen | Created | Last used |
|---|